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DREAM CAR 

SELECTION

Let us put you in THE CAR of YOUR DREAMS

We are OPEN

Dear Valued Clients.

We are open and FULLY operational.

We believe that the President has made the correct decision to take these drastic measures and hopefully we can all return to work in good health.

A to Z Motors is committed to the COVID-19 regulations and restrictions under the LOCKDOWN protocol.

We were STERILIZED AND SANITIZED by a professional cleaning company who comply with all the safety standards as outlined by the Department.

We take the SAFETY and SECURITY of all our Clients and Staff very serious and we will do everything in our power to ensure a safe shopping environment.

You are welcome to visit our SHOWROOM floor or alternatively our website to get that DREAM CAR.

Please stay safe and healthy. Lets flatten the curve.

Thank you for your understanding and patience.
Best Regards
The A to Z Motors team

High Quality Used Cars For Sale

A to Z Motors sell High Quality Used cars , Bakkies and SUV`s. We trade in your old car and help with Finance. No license needed. Contact us from the safety and comfort of your home by visiting our social media platforms. Drive your dream Car today.
Visit our Social Media pages
(012) 800 3478

COMPLAINT RESOLUTION PROCEDURE (DURING COVID 19)

1.)DEFINITIONS

COMPLAINT:An expression of dissatisfaction made to A to Z Motors cc where a response or resolution is explicitly or implicitly expected.

COMPLAINANT: A person, organization or their representative who makes a complaint.

2.)POLICY

A to Z Motors cc is committed to promoting customer satisfaction by encouraging feedback from customers, including complaints.

A to Z Motors cc is committed to resolving complaints received and recognizes the right of complainants to have their complaint dealt with fairly, effectively and efficiently.

A to Z Motors cc ensures that all persons who may be the first point of receipt of complaints are made aware of A to Z Motors cc complaints-handling procedures, and of their roles, responsibilities and authority in respect of complaints.

3.)COMPLAINTS RESOLUTION PROCEDURE

a.)A customer who has a complaint and wishes to bring this to A to Z Motors ccs attention should bring their complaint to the attention of:

The Complaints Manager
A to Z Motors cc
100 Stormvoel Road
East Lynne
Pretoria
0186

Tel: 012 800 3478
Fax: 012 800 3480
Email: atozmotors@gmail.com
admin@atozmotors.co.za
monica@atozmotors.co.za
atozmotorsales@gmail.com


b.)A customer that complained telepathically should confirm the complaint and conversation per email to the above email address.
c.)We will acknowledge receipt of the complaint in writing and will endeavor to resolve the complaint within a reasonable time.
d.)If the complaint remains unresolved for six (6) weeks after it has been submitted to the complaints manager, we will notify you of this in writing. You will also be advised that you may refer the matter to the Motor Industry Ombudsman and his/her contact details will be provided.
e.)If you choose to approach the Motor Industry Ombudsman, you must do so within six (6) months of sending your initial complaint to the complaints manager.

4.)COMPLAINTS LODGED AT ANOTHER PARTY

a.)A complaint that has not been resolved by A to Z Motors cc may be lodged to the Motor Industry Ombudsman.
b.)A to Z Motors cc has legally been advised not to contact any client that lodges a complaint at The Motor Industry Ombudsman, The Bank, Lawyer or any other party other than A to Z Motors cc. A to Z Motors cc will be in contact with the third party only and will not respond to the customer directly.


Meet the Team

Please feel free to contact us.

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Phone:0741376791

Email:atozmotorsales@gmail.com

Jan Breek

Sales Executive

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Phone:0837474620

Email:patrick@atozmotors.co.za

Patrick Rasesemola

Sales Executive

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Phone:0839379941

Email:antonbreek@gmail.com

Anton Breek

Sales Executive

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Phone:0728919210

Email:finance@atozmotors.co.za

Monica Jordaan

Finance (F & I)

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Phone:0843515739

Email:jannie.minny@yahoo.com

Jannie Minny

Sales

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Phone:0747554981

Email:stevenksj@gmail.com

Kenny Jordaan

Salesman

Finance